Policies

Hotel Mecca Policies

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SAR 150 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. People 13 years old and over stay for SAR 300 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Important Information

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Guests are kindly asked to present their passport and a bank card used for booking upon check-in. The guest who made the booking must be the holder of the bank card. In case a card is not presented, prepayment will be returned and a different payment method will be required. Please note that any paid bed and breakfast reservation will be served with Sahour meal (instead of normal breakfast), and half board packages reservations will include Ramadan Iftar and Sohour.

Hilton Makkah Convention Hotel Main image
Hilton Makkah Convention Hotel

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